Viva-MTS: business for business
Virtual PBX has become an effective management tool for corporate subscribers
Flexible management is key to achieving high results, regardless of the size of the business and the number of employees. To this end, it’s important to not only coordinate the activities of the employees, but also respond to all calls from customers. Businesses in Armenia have this opportunity: corporate customers using the service “Virtual PBX” are confident about it.
The virtual private branch exchange (virtual PBX) system, launched over a year ago, is a fundamental tool for those who want to prevent income loss due to missed calls. It is also invaluable in terms of customer friendliness. Neither the workload nor the huge number of calls will be reasons to lose customers anymore: the virtual PBX manages all of them automatically. Missed calls aren’t left unattended, either: they are saved in the system for later contact.
“We had a persistent problem because it was not possible to coordinate the calls. Customers would contact the company, ask all their questions, and later, when they had other questions and tried to contact the company again, another operator would answer, so they had to repeat the problem again and again. This is now solved: each caller has its own operator. If the latter is busy, the customer is notified, and the call is forwarded to another operator. If the question is addressed to the first operator, s/he contacts the subscriber as soon as is available,” shares Sevak Navasardyan, the founding director of “Garant.am”, one of the corporate customers of Viva-MTS.
The head of the company which receives an average of 600 calls a day, appreciates specifically the flexibility of the service “Virtual PBX”. Thanks to it, the management team doesn’t have to constantly be at the workplace, but at the same time be fully involved in the management processes. Call statistics and work coordination are available from any location, both on a computer and through a mobile application.
The web interface of the service has several call-processing functions, including setting up call routes and regulating number schedules, call forwarding, missed call notifications, integration with CRM, etc. The mobile application is available for Android and iOS operating systems.
B2B customers of Viva-MTS, the company with the highest market share, have the opportunity to join the widest network at a comfortable price. They can subscribe to the tariff plan “SIP Trunk”.
Connecting to the service Virtual PBX is completed in 1 business day, without any need of capital investments, and the monthly fee starts from only AMD 7000.
You can find more detailed information at https://pbx.mts.am/en.
Videos
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Armenians Commemorating 106th Anniversary of Genocide
Biden Under Pressure to Recognize Armenian Genocide - KTLA 5 News
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'Mr. President, It Is Now in Your Power to Right Decades of Denial' - US Congressman Adam Schiff Urges Joe Biden to Recognize Armenian Genocide
Armenians of Nagorno-Karabakh in Despair After Trauma of Military Defeat - France 24
Interview with Kakhaber Kiknavelidze, an Independent Member of Ameriabank Board of Directors
Only Terrorists Keep Hostages, Putting Forward Preconditions for Their Release - Edmon Marukyan
Rep Adam Schiff Says Congress Should Recognize Artsakh
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Artsakh Defense Army Units Neutralizing Azerbaijani Arms Supplies
Artsakh Defense Army Units Neutralizing Azerbaijani Drone
Nagorno-Karabakh's Status Has Been At the Heart of Our Approach - Zohrab Mnatsakanyan
Artsakh Defense Army Releases Video Featuring Damaged Azerbaijani Military Equipment
Artsakh Defense Army Units Inflicting Manpower Losses on Azerbaijan
Gas Pipeline Damaged in Azerbaijani Fire Targeting Nagorno-Karabakh's Capital
President Armen Sarkissian Meets Emmanuel Macron at Élysée Palace
Artsakh Defense Army Neutralizes Azerbaijani Military Hardware
Artsakh Defense Army Units Neutralizing Azerbaijani Military Infrastructures
President Armen Sarkissian Meets with NATO Secretary-General in Brussels
Buildings and Homes Lying in Ruins in Nagorno-Karabakh's Capital After Azerbaijani Shelling
Artsakh Defense Army's Precision Fire Gives Deadly Blow to Enemy
Artsakh Defense Army Units Destroying Azerbaijani Tank
Zohrab Mnatsakanyan: Ceasefire Does not Mandate Azerbaijan to Kill Civilians and Hit Civilian Settlements
Armenians Protest Outside Turkrish Embassy in Los Angeles
Losses in Azerbaijan's Military Featured in Defense Army Footage
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Turkey openly backs Azerbaijan 'far more aggressively than in the past' - ABC News on Syrian mercenaries fighting in Karabakh
Iconic Armenian Church Hit in Azerbaijani Attacks in Nagorno-Karabakh City (photos)
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War Situation in Karabakh on European Parliament's Agenda
Call for Urgent Action: Armenian Journalist Brings Intn'l Colleagues' Attention to Situation iin Artsakh After Azerbaijani Attacks
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Nagorno-Karabakh's Capital Under Azerbaijani Strikes
Armenian Armed Forces Neutralize Azerbaijani Defense Positions
ArmenianTroops Destroy Azerbaijani Armored Fighting Vehicle on Frontline
There is a solid evidence that Azerbaijan has launched a thoroughly planned attack on the NKR
EU calls for Immediate End to Hostilities over Nagorno-Karabakh
- 15:20 • 24.05.21 Interview with Francis Malige, EBRD Managing Director
- 11:39 • 24.04.21 Armenians Commemorating 106th Anniversary of Genocide
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- 16:37 • 30.10.20 Artsakh Defense Army Units Neutralizing Azerbaijani Arms Supplies
- 11:25 • 28.10.20 Artsakh Defense Army Units Neutralizing Azerbaijani Drone
- 13:45 • 24.10.20 Nagorno-Karabakh's Status Has Been At the Heart of Our Approach - Zohrab Mnatsakanyan
- 11:51 • 24.10.20 Artsakh Defense Army Releases Video Featuring Damaged Azerbaijani Military Equipment
- 11:40 • 24.10.20 Artsakh Defense Army Units Inflicting Manpower Losses on Azerbaijan
- 10:39 • 24.10.20 Gas Pipeline Damaged in Azerbaijani Fire Targeting Nagorno-Karabakh's Capital
- 12:41 • 23.10.20 President Armen Sarkissian Meets Emmanuel Macron at Élysée Palace
- 12:16 • 23.10.20 Artsakh Defense Army Neutralizes Azerbaijani Military Hardware
- 12:02 • 22.10.20 Artsakh Defense Army Units Neutralizing Azerbaijani Military Infrastructures
- 10:35 • 22.10.20 President Armen Sarkissian Meets with NATO Secretary-General in Brussels
- 10:51 • 17.10.20 Buildings and Homes Lying in Ruins in Nagorno-Karabakh's Capital After Azerbaijani Shelling
- 15:09 • 15.10.20 Artsakh Defense Army's Precision Fire Gives Deadly Blow to Enemy
- 13:13 • 13.10.20 Artsakh Defense Army Units Destroying Azerbaijani Tank
- 12:56 • 12.10.20 Zohrab Mnatsakanyan: Ceasefire Does not Mandate Azerbaijan to Kill Civilians and Hit Civilian Settlements
- 12:23 • 12.10.20 Armenians Protest Outside Turkrish Embassy in Los Angeles
- 17:23 • 09.10.20 Losses in Azerbaijan's Military Featured in Defense Army Footage
- 15:53 • 09.10.20 Artsakh Defense Army Neutralizing Adversary's Transport Column
- 14:11 • 09.10.20 Turkey openly backs Azerbaijan 'far more aggressively than in the past' - ABC News on Syrian mercenaries fighting in Karabakh
- 15:52 • 08.10.20 Iconic Armenian Church Hit in Azerbaijani Attacks in Nagorno-Karabakh City (photos)
- 10:57 • 08.10.20 Artsakh Defense Army Continues High-Precision Strikes
- 14:24 • 07.10.20 War Situation in Karabakh on European Parliament's Agenda
- 19:31 • 05.10.20 Call for Urgent Action: Armenian Journalist Brings Intn'l Colleagues' Attention to Situation iin Artsakh After Azerbaijani Attacks
- 16:17 • 04.10.20 Turkey's Support to Syrian Mercenaries Fighting Against Artsakh: Facts About Azerbaijani Aggression
- 12:39 • 04.10.20 Nagorno-Karabakh's Capital Under Azerbaijani Strikes
- 13:49 • 03.10.20 Armenian Armed Forces Neutralize Azerbaijani Defense Positions
- 10:12 • 29.09.20 ArmenianTroops Destroy Azerbaijani Armored Fighting Vehicle on Frontline
- 23:42 • 28.09.20 There is a solid evidence that Azerbaijan has launched a thoroughly planned attack on the NKR
- 18:45 • 28.09.20 EU calls for Immediate End to Hostilities over Nagorno-Karabakh
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